
What’s in the Cool Dog Summer Kit
- ✓ ChillMat™ self-cooling mat — gel-infused, wipe-clean, no water or power
- ✓ Sizing guide + measure-at-home card — right size first time
- ✓ Heat-safety checklist for Australian summers
- ✓ Wipe-clean care cloth
- ✓ Multi-pet homes: add a second mat for 25% off
The Comfortable Summer Promise
- 30 days, no questions asked. Not right for you? Send it back for a full refund.
- Size guarantee. If the size doesn’t suit your dog, we exchange it free — we cover return postage.
- Arrived damaged? We replace or refund it, and we pay the return postage.
Questions before you order? Email info@karakusllc.com — we reply within one business day.
Pay in 4 with Afterpay at checkout · Free AU shipping over A$99 · Customs duties included (DDP)
ChillMat™ vs. cheap gel mats
Same job, very different build. Here is what actually changes your dog's afternoon.
|   | ChillMat™ | Budget gel mats |
|---|---|---|
| Reinforced, wipe-clean cover | ||
| Pressure-activated cooling layer | ||
| Size guide S / M / L | ||
| 30-day no-questions returns |
Everything pet parents ask us before their first order.
Questions, answered
How long does delivery take?
How long does delivery take?
Orders are prepared in 1–3 business days and typically arrive in Australia within 7–14 business days. Customs and import duties are already covered (DDP) — there is nothing extra to pay when your parcel arrives.
Do I need to freeze it or add water?
Do I need to freeze it or add water?
No. The mat uses a pressure-activated gel layer that starts working when your pet lies down on it — no fridge, no water and no power needed. Unroll it wherever they like to nap.
What if my dog chews it?
What if my dog chews it?
ChillMat is built with reinforced edges and a wipe-clean surface, but no mat is chew-proof. Supervise the first few uses and take it away if your dog starts mouthing it. If it arrives damaged, or fails within 30 days, we replace or refund it.
What if it is not right for us?
What if it is not right for us?
You have 30 days to return it, no questions asked. Email info@karakusllc.com and we will arrange the return and refund.
What exactly is in the kit?
What exactly is in the kit?
You get the ChillMat™ self-cooling mat, a sizing guide with a measure-at-home card, our heat-safety checklist, and a wipe-clean care cloth. Multi-pet homes can add a second mat for 25% off.
What if the size isn't right?
What if the size isn't right?
Covered by our size guarantee: if the size does not suit your dog, we exchange it free of charge and we cover the return postage. Email info@karakusllc.com within 30 days.
Give them the cool spot they keep looking for.
Free AU shipping over A$99 · 30-day no-questions returns · customs duties covered (DDP)